Wednesday, March 05, 2008

Email issues...

Our ability to send and receive emails today is a bit limited. We've contacted our service provider and we got the following response... which seems to be "Nerd" for "something's messed up!":

"We have received a sophisticated DDoS attack towards the e-mail servers. It blocks the access to the IMAP/POP3 and SMTP ports by constant requests for connection and authentication. That is why the service is available at one moment and unavailable at the another. The administrators are doing the best they can to stop this but sadly those kind of attacks are always hard to deflect because they must be done manually (the automatic ways offer faster solution but they will also block legitimate requests which is something we wish to avoid). We hope to have the matter resolved within 60 minutes. Thank you for your understanding in this matter."

So anyway, if you have emailed us today, or were expecting an email from us today, chances are good that it didn't go through. Feel free to call the studio at 828.254.4954 if you need immediate assistance. You can also try me at coreymcnabb@mac.com

Thanks! Corey


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